Whirlpool Washer Won’t Spin: Troubleshooting Guide

Is your Whirlpool washing machine won’t spin and refuse to spin water out, leaving your laundry in a soggy mess? Don’t worry; we’ve got you covered.

In this comprehensive guide, we’ll walk you through the step-by-step process to diagnose and fix the issue. You’ll need just a few tools, including a screwdriver and a quarter-inch hex head. Let’s dive in and get that washer spinning smoothly again.

Diagnosing the Problem

Identifying the Shift Actuator

The shift actuator, a common culprit, is a black component usually located at the back of the machine. You can easily find replacement parts online, but first, let’s confirm if it’s the issue.

Step 1: Accessing the Tech Manual

1. Open the washer lid and remove three screws with a quarter-inch hex head.
2. Remove the metal cover plate to reveal the hidden metal bracket securing the top.
3. Tilt the lid back, remove the manual from the plastic bag on the front left corner, and roll the top down to lock the lid.

Step 2: Finding Error Codes

Now, let’s delve into the diagnostic mode and identify any error codes.

1. Unplug the machine for 30 seconds and then plug it back in.
2. Rotate the dial counterclockwise one full revolution until it reaches the 12 o’clock position.
3. Perform a sequence of dial turns: three to the right, one to the left, and one to the right, in six seconds or less.
4. If done correctly, the LED lights will flash. Note the error codes displayed.

Step 3: Understanding Error Codes

Refer to the provided list of Whirlpool Washing Machine Error Codes to decode the flashing lights. Focus on the codes related to the machine not spinning.

Manual Testing of Components

Testing the Shift Actuator

1. Remove the actuator (if needed) by unscrewing two long green screws and disconnecting the wire harness.
2. Visually inspect for damage, burns, or rust. Ensure the arm can shift the splutch and transmission system.

Testing the Motor and Capacitor

1. Test the motor’s ohm resistance. The reading should be between 2000 and 3000 ohms.
2. Discharge the capacitor and measure its resistance. A gradual increase is normal, reaching ol (open loop) eventually.

Forcing Spin Mode via Manual Mode

1. Enter diagnostic mode as before.
2. Rotate the dial counterclockwise until the spin-and-done lights are on.
3. Press start to engage manual mode. Be cautious, as this is a potentially dangerous step.
4. Observe the spin-mode operation. Check for proper speed and any unusual noises.

Also Read: How to Fix F5 Error on Whirlpool Washer

Inspecting Underneath the Washer

1. Unplug the machine.
2. Tilt or slide the washer for access.
3. Visually inspect for any anomalies. Check for green oil, a sign of a failing transmission.
4. Remove the cover plate with a 5/16 hex head screwdriver to reveal major components.

Testing the Belt, Motor, Splutch Assembly, Shift Actuator, and Capacitor

1. Inspect the belt for damage.
2. Check the shift actuator, motor, and capacitor as previously explained.
3. Ensure the motor windings’ ohms resistance falls within the specified ranges.

Conclusion and Recap

Recalibrate the washing machine after replacing any faulty parts. This guide covers the majority of issues causing a Whirlpool washer not to spin. If the problem persists, consult your manual for additional tests or consider seeking professional help.

You can diagnose the problem and understand the condition of different parts by following these steps. This will ensure that your Whirlpool washer works well for a long time.